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SunPass text scam: is that unpaid-toll message real?

Editorially reviewed · Last updated September 8, 2026

Yes — this is a scam. The illustrated toll message uses a look-alike payment route and a rushed threat. Verify the toll with the actual operator before paying.

Exhibit · Text message

Text Message · Today 9:03 AM
from +44 555 0177
SunPass: You have an unpaid toll balance of $6.24. To avoid a $30 late fee and suspension of your vehicle registration, pay within 24 hours: sunpass-toll[.]info/pay
Illustrative text message · not an original screenshot

Other versions you might get: A “final notice,” a cited plate or account number, or the same play under E-ZPass, FasTrak, TxTag, or “Florida Turnpike.” SunPass is the Florida version of the nationwide unpaid-toll text scam.

What to do right now

  1. Don't tap the link or enter card details. Don't reply — even “STOP” confirms the number is live.
  2. Check independently. Use sunpass.com or the number on your own statement. Confirm the vehicle, date, route, and balance, and ask the operator if a charge is not visible.
  3. If you already paid on the link: call your bank to freeze or replace the card and dispute the charge. The page may have taken your plate or license too, so watch for identity-theft signs and follow-up “refund” texts.
  4. Report it. Forward the text to 7726 (SPAM), then file at ic3.gov and reportfraud.ftc.gov.
  5. Delete the message.

Reduce the risk of another scam

Do not use the message’s link to check the claim. Open the real service yourself. If you paid or shared account details, start with what to do after a scam. Blocking and reporting can reduce unwanted contact, but they cannot stop every attempt or tell you how the sender found you.

● Public service · free steps first

Take the free protection steps first

A suspicious message does not tell us how someone found your details. If you shared personal information, start with the official recovery guidance. You can also freeze your credit for free.

Decide what protection you need

Start with the free controls above. Compare what a paid service would add only after deciding which problem remains.

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Frequently asked

Is the SunPass “unpaid toll” text a scam?
The illustrated look-alike payment request is a scam pattern. Do not use its link. Check through sunpass.com or independently reached support. Genuine unpaid tolls can have consequences; a suspicious text does not prove that no toll or registration issue exists.
Why did I get a SunPass text if I don't have SunPass or don't drive in Florida?
Scam toll messages can reach people who do not use the named service. That does not establish how the number was obtained. A toll can also be billed without a transponder, so verify any plausible route and vehicle claim with the actual operator independently.
I paid the SunPass link with my card — what now?
Act fast. Call your bank, freeze or replace the card, and dispute the charge and any small “verification” amount. The page may also have taken your plate or driver's-license number, so watch for identity theft and start a plan at IdentityTheft.gov. Then report it at ic3.gov and reportfraud.ftc.gov.
How do I check a real SunPass balance?
Open sunpass.com independently or use the number on your own statement. Check the route, plate, and date as well as your account balance. If the record is unclear, ask the operator; do not infer that a clear account rules out every invoice or violation.

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Sources

  1. 01Got a text about unpaid tolls? It's probably a scam— Federal Trade Commission
  2. 02Toll smishing scam (PSA)— FBI IC3
  3. 03How to recognize and report spam text messages— Federal Trade Commission
  4. 04Official security and fraud guidance— sunpass.com

Pass it on

Help protect someone else

If this could have fooled you, it can fool someone you know — a parent, a friend, the family group chat. It's safe to forward, and stands on its own as a record for a bank or the police.