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Facebook Marketplace scams: spot the 3 common tricks

Yes — this is a scam. A buyer asking for a login or verification code to “prove you are real” is a scam warning. The code may link your number to another account or enable account access.

Exhibit · Text message

Text Message · Today 3:12 PM
from +1 (415) 555‑0182
Hi! I want to buy your item but there are so many scammers on here. I just sent a code to your number — read it back so I know you're a real seller?

Other versions you might get: An “overpayment” where a buyer sends too much and asks for the difference back; a buyer or seller who only takes Zelle, Cash App, or gift cards; a rental or car “deposit” before you've seen it; or a shipped item that never arrives. Different masks, same goal: get money or a code before you can verify.

What to do right now

  1. Do not share a sign-in or verification code with a buyer. Google Voice scammers use a code to link a number they control to your phone number. Other codes may authorize account access. A code is not needed for a buyer to decide whether your listing is genuine.
  2. Keep it on the platform. Don't move to personal text, email, Zelle, or Cash App, and don't pay a “shipper.” Marketplace's own messaging and checkout are where the limited protections live.
  3. For local sales, meet in a public place and take cash (or a payment you've confirmed has cleared). Don't refund an “overpayment” — cancel and reverse the whole thing instead.
  4. Report it. Use Facebook's report tools on the buyer or listing, then file at reportfraud.ftc.gov.

Reduce the risk of another scam

Do not use the message’s link to check the claim. Open the real service yourself. If you paid or shared account details, start with what to do after a scam. Blocking and reporting can reduce unwanted contact, but they cannot stop every attempt or tell you how the sender found you.

● Public service · free steps first

Take the free protection steps first

A suspicious message does not tell us how someone found your details. If you shared personal information, start with the official recovery guidance. You can also freeze your credit for free.

Decide what protection you need

Start with the free controls above. Compare what a paid service would add only after deciding which problem remains.

Frequently asked

A buyer asked me to send a verification code to prove I'm real. Is that a scam?
Do not share sign-in or account-linking codes with a marketplace buyer. A listing-verification pretext can hide an attempt to access or link an account. Which account is affected depends on the service that sent the code; it is not always Google Voice.
Is it safe to use Zelle or Cash App on Facebook Marketplace?
Person-to-person payment apps can offer limited protection for purchases, and options depend on the service and transaction. Do not rely on a payment email or assume a sent transfer can be recovered. For local deals, inspect the item and exchange payment in person; check current buyer-protection terms for any shipped purchase.
A buyer overpaid and wants me to refund the difference — what do I do?
Do not send a separate refund because a buyer says they overpaid. The payment may be fake, unauthorized, or reversible. Ask your bank or payment provider to investigate and handle any genuine reversal, and report a suspicious buyer. Avoid sending money to a different account or through another payment method.
How do I sell safely on Facebook Marketplace?
Keep chat in Marketplace, meet locally in a public place during daylight, and inspect the item before exchanging payment. For shipping, check the current checkout and protection rules. Confirm payment through the actual provider, not a screenshot or email; “available” does not guarantee a payment cannot later be reversed. Never share a login or linking code.

Sources

  1. 01The Google Voice scam: how this verification code scam works— Federal Trade Commission
  2. 02Selling stuff online? Here's how to avoid a scam— Federal Trade Commission
  3. 03Report fraud to the FTC— Federal Trade Commission
  4. 04What To Do if You Were Scammed— consumer.ftc.gov
  5. 05How To Recognize and Avoid Phishing Scams— consumer.ftc.gov

Pass it on

Help protect someone else

If this could have fooled you, it can fool someone you know — a parent, a friend, the family group chat. It's safe to forward, and stands on its own as a record for a bank or the police.